Digital Government: Technology and Public Sector Performance by Darrell M. West

By Darrell M. West

Few advancements have had broader results for the general public area than the advent of the web and electronic expertise. during this ebook, Darrell West discusses how new know-how is changing governmental functionality, the political strategy, and democracy itself via enhancing executive responsiveness and extending details on hand to citizens.Using a number of methods--case stories, content material research of over 17,000 executive websites, public and bureaucrat opinion survey info, an e mail responsiveness try, funds info, and mixture analysis--the writer provides the main complete learn of digital executive ever undertaken. between different issues, he seems at how a lot switch has taken position within the public zone, what determines the rate and breadth of e-government adoption, and what the implications of electronic know-how are for the general public sector.Written in a transparent and analytical demeanour, this ebook outlines the range of things that experience limited the facility of coverage makers to make powerful use of latest know-how. even if electronic govt deals the potential of innovative switch, social, political, and monetary forces constrain the scope of transformation and stop govt officers from knowing the complete merits of interactive expertise.

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In this situation, officials are incorporating new technology, but at a slow pace. They are not making much use of interactive features. Their goal is not to transform the political or governmental system, but to add discrete improvements that make it easier to access online information and services. The Causes of E-Government: What Drives the Speed and Breadth of Technological Change? In assessing the factors that drive alterations in individual behavior and institutional performance, it is tempting to reify technology and emphasize a technology-driven perspective.

Clinton himself sought to move his party to the center and disavow his party’s history of big programs, especially after his health care reform plan was rejected. With the quiet acquiescence of liberals in the Democratic party, the country’s public philosophy turned away from large government bureaucracies to a “leaner” government featuring greater reliance on privatization and outsourcing. The New Public Management Consistent with the rise of anti-Washington and antigovernment attitudes is an administrative philosophy known as the New Public Management.

During periods of government deficits, there is much more attention paid to user fees as an alternative way to finance e-government. The third model, commercial advertising, extends the approach common with media outlets to the Internet. It suggests that e-government financing can be paid through the placement of product ads on government websites. Just as some city buses have ads on their sides, public sector sites can be financed through advertisements. The beauty of this approach is that it requires less The Political Context • 35 public investment and relies instead on monies provided by the private sector; however, few city, state, or federal agencies rely on advertisements.

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